Contact Us

We're here to help with any questions or inquiries you may have about our gaming products and services.

Contact Information

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Address

Alexanderplatz 12, 10178 Berlin, Germany

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Phone

+49 30 5687 2211

Your Contact Person

Richard Ramos

Richard Ramos

Customer Relations Manager

Email: [email protected]

Phone: +1 201-319-5466

Address: 304 Linda Heights, Josetown, ND 50512

Business Hours

  • Monday - Friday: 9:00 AM - 8:00 PM CET
  • Saturday: 10:00 AM - 6:00 PM CET
  • Sunday: 12:00 PM - 5:00 PM CET
  • Holidays: Hours may vary

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Have a question or feedback? Fill out the form below and we'll get back to you as soon as possible.

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Frequently Asked Questions

How can I track my order?

Once your order is processed, you will receive a confirmation email with a tracking link. You can also check your order status by logging into your account and visiting the "Order History" section.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods. For some regions, we also support cryptocurrency payments.

How does the cashback system work?

Our cashback system rewards you with 5% of your purchase amount as store credit. This credit is automatically applied to your account after the refund period has passed and can be used for future purchases.

Can I gift a game to someone else?

Yes! During checkout, select the "Purchase as Gift" option and provide the recipient's email address. They will receive a redemption code that can be used to add the game to their library.